Support

A question about Dental Connect, a login problem or a suggestion? Email us at hello@levupp.com, we reply within 1 business day. For a question about a prescription or a delivery, the fastest way is the in-app messaging, read directly by the laboratory.

Frequently asked questions

How do I get an account?

Accounts are created by the New Image laboratory. You receive an email invitation to choose your password. Not a client yet? Write to us.

I forgot my password

On the app's login screen or on hub.dental-connect.fr, choose “Forgot password”: you receive a link to set a new one. The same credentials work on the web and on mobile.

I don't receive notifications

Check that they are allowed for Dental Connect in your phone's settings, then in the app's Account menu.

How do I delete my account?

Follow the steps on the Account deletion page.

How is my patients' data protected?

See the privacy policy.

Contact

Levupp, 16 rue Grignan, 13001 Marseille, France
hello@levupp.com